Search Behavior: I Know Just What I’m Looking For July 17th, 2008 by Gord Hotchkiss WE SEEK INFORMATION TO FILL gaps in our existing knowledge. The extent of that current knowledge and how we’ve structured it will play a large part in determining intent. It will help shape our knowledge requirements, our strategies for retrieval and how we will evaluate information scent. As stated in my previous two columns, we’re generally in one of three states when we turn online for information; we kno

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Search Behavior: I Know Just What I’m Looking For

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